:root{--ink:#17213d;--muted:#69738a;--line:#e4e8f0;--paper:#fff;--bg:#f5f7fb;--violet:#6657d9;--violet2:#887cf0;--teal:#1f9d8a;--amber:#d88918;--red:#c94f5c;--shadow:0 16px 44px rgba(36,45,80,.08)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}button,input,textarea,select{font:inherit}.topbar{min-height:76px;padding:0 max(24px,calc((100vw - 1180px)/2));display:flex;align-items:center;justify-content:space-between;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:10}.brand{display:flex;align-items:center;gap:12px;color:var(--ink);text-decoration:none;font-weight:750}.brand small{display:block;color:var(--muted);font-size:11px;font-weight:500;margin-top:2px}.brand-mark{display:grid;place-items:center;width:40px;height:40px;border-radius:12px;color:#fff;background:linear-gradient(135deg,var(--violet),var(--violet2));font-size:13px}.topbar nav{display:flex;gap:5px;background:var(--bg);padding:5px;border-radius:12px}.role{border:0;background:transparent;padding:10px 16px;border-radius:9px;color:var(--muted);font-weight:650;cursor:pointer}.role.active{background:#fff;color:var(--violet);box-shadow:0 2px 9px rgba(40,50,80,.09)}main{max-width:1180px;margin:auto;padding:34px 24px 80px}.hero{background:linear-gradient(125deg,#202848,#45438b);color:#fff;border-radius:24px;padding:42px;display:grid;grid-template-columns:1.2fr 1fr;gap:34px;align-items:end;box-shadow:var(--shadow)}.hero h1{font-size:clamp(30px,4vw,48px);line-height:1.05;margin:10px 0 14px;max-width:690px}.hero p{color:#dfe2f6;margin:0;line-height:1.65;max-width:650px}.eyebrow{font-size:11px;letter-spacing:.18em;font-weight:800;color:#aeb4ff}.eyebrow.dark{color:var(--violet)}.journey{display:grid;grid-template-columns:1fr 1fr;gap:10px}.journey span{padding:15px;border:1px solid rgba(255,255,255,.15);background:rgba(255,255,255,.07);border-radius:12px;font-size:13px}.view{display:none}.view.active{display:block}.section-head{display:flex;align-items:end;justify-content:space-between;gap:30px;margin:46px 0 18px}.section-head.compact{margin-top:32px}.section-head h2{font-size:27px;margin:6px 0 0}.section-head p{max-width:520px;color:var(--muted);line-height:1.5;margin:0}.grid{display:grid;gap:18px}.grid.two{grid-template-columns:1fr 1fr}.sidebar-layout{grid-template-columns:300px 1fr}.card{background:var(--paper);border:1px solid var(--line);border-radius:18px;padding:24px;box-shadow:var(--shadow)}.subtle-card{box-shadow:none;background:rgba(255,255,255,.72)}label{display:block;font-size:13px;font-weight:700}input,textarea,select{display:block;width:100%;margin-top:7px;border:1px solid #d9deea;border-radius:10px;padding:12px 13px;color:var(--ink);background:#fff}textarea{resize:vertical;line-height:1.5}input:focus,textarea:focus,select:focus,button:focus-visible{outline:3px solid #e9e6ff;border-color:var(--violet)}button{cursor:pointer}.actions,.compose-actions{display:flex;gap:10px;justify-content:flex-end}.primary,.secondary,.text-button{border:0;border-radius:10px;padding:12px 16px;font-weight:750}.primary{background:var(--violet);color:#fff}.primary:hover{background:#5547c8}.secondary{background:#eeecff;color:#5348b7}.text-button{background:transparent;color:var(--violet);text-decoration:underline;text-underline-offset:3px}.full{width:100%;margin-top:20px}.hidden{display:none!important}.hint,.muted{color:var(--muted);font-size:12px}.card-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px}.card-title h3,.card h3{margin:0}.badge{display:inline-flex;padding:6px 9px;border-radius:999px;font-size:11px;font-weight:800;background:#e8f7f3;color:#147666}.badge.muted{background:#eef0f5;color:#687188}.badge.warn{background:#fff4dc;color:#9c650d}.badge.danger{background:#fdecef;color:#a83242}.empty{display:grid;place-items:center;min-height:230px;color:var(--muted);text-align:center;border:1px dashed #dce1eb;border-radius:13px;padding:25px}.data-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.datum{background:#f7f8fc;border-radius:10px;padding:12px}.datum small{display:block;color:var(--muted);margin-bottom:5px}.chips{display:flex;flex-wrap:wrap;gap:7px}.chip{font-size:12px;padding:6px 9px;background:#eeecff;color:#5148ac;border-radius:99px}.event-list{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.event-list.vertical{grid-template-columns:1fr}.event-item{border:1px solid var(--line);background:#fff;border-radius:13px;padding:15px;cursor:pointer;text-align:left}.event-item:hover,.event-item.selected{border-color:var(--violet);box-shadow:0 0 0 3px #efedff}.event-id{font-size:12px;color:var(--violet);font-weight:800}.event-item h4{margin:7px 0 4px}.event-item p{font-size:12px;color:var(--muted);margin:0}.question{border-bottom:1px solid var(--line);padding:17px 0}.question:first-child{padding-top:0}.question-title{font-weight:700;margin-bottom:10px}.choice{display:flex;gap:8px}.choice button{border:1px solid var(--line);background:#fff;padding:8px 16px;border-radius:9px}.choice button.selected{background:#ece9ff;color:#5146bc;border-color:#aaa1f3}.detail{margin-top:10px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:46px 0 18px}.metric{background:#fff;border:1px solid var(--line);border-radius:15px;padding:18px}.metric strong{display:block;font-size:26px;margin-top:6px}.metric small{color:var(--muted)}.ops-grid{display:grid;gap:14px}.ops-card{background:#fff;border:1px solid var(--line);border-radius:17px;padding:22px}.ops-top{display:flex;justify-content:space-between;gap:15px;align-items:start}.ops-top h3{margin:4px 0}.ops-columns{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:18px}.panel{background:#f7f8fc;padding:16px;border-radius:12px}.panel h4{margin:0 0 11px}.panel ul{padding-left:18px;margin:8px 0;color:#4f5970;font-size:13px;line-height:1.6}.status-row{display:flex;gap:8px;margin-top:16px}.status-row select{margin:0;flex:1}.feedback-box{margin-top:12px;padding:15px;border-left:3px solid var(--teal);background:#f1faf8;border-radius:8px}.feedback-form{margin-top:18px}.feedback-form label{margin-bottom:10px}#toast{position:fixed;right:24px;bottom:24px;background:#18213b;color:#fff;border-radius:10px;padding:13px 18px;box-shadow:var(--shadow);transform:translateY(90px);opacity:0;transition:.25s;z-index:20}#toast.show{transform:none;opacity:1}

/* Dynamic customer workspace */
.customer-toolbar{margin:24px 0 18px;display:flex;align-items:end;justify-content:space-between;gap:18px;padding:16px 18px}.customer-toolbar>label{width:min(390px,100%)}.demo-controls{display:flex;align-items:end;justify-content:flex-end;gap:8px}.demo-controls label{width:290px}.customer-toolbar select{margin-top:5px;padding:9px 11px}.customer-shell{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(340px,.75fr);gap:18px;align-items:start}.customer-shell h2{margin:6px 0 10px;font-size:28px}.customer-shell h3{margin:0 0 10px}.customer-shell p{line-height:1.6}.welcome-card{padding:32px;background:linear-gradient(145deg,#fff,#f4f2ff)}.welcome-card>p{color:var(--muted);font-size:16px;max-width:680px}.journey-steps,.service-grid,.status-grid{display:grid;gap:12px}.journey-steps{grid-template-columns:repeat(4,1fr);margin:24px 0}.journey-step{border-top:3px solid var(--violet);padding:14px;background:#fff;border-radius:0 0 12px 12px}.journey-step b{display:block;margin-bottom:5px}.journey-step small{color:var(--muted);line-height:1.45}.service-grid{grid-template-columns:repeat(3,1fr);margin:14px 0 22px}.service{padding:15px;border:1px solid var(--line);border-radius:12px;background:#fff}.service b{display:block;margin-bottom:4px}.service small{color:var(--muted)}.dashboard-stack{display:grid;gap:16px}.event-summary{background:linear-gradient(125deg,#242d50,#4b4992);color:#fff;border:0}.event-summary .event-id{color:#c7c3ff}.event-summary p{color:#e2e4f4;margin:5px 0}.event-summary-top{display:flex;justify-content:space-between;gap:16px;align-items:start}.event-summary h2{margin:6px 0}.progress-track{height:8px;background:rgba(255,255,255,.18);border-radius:99px;overflow:hidden;margin:18px 0 7px}.progress-track span{display:block;height:100%;background:#9ef0d8;border-radius:99px}.progress-label{display:flex;justify-content:space-between;color:#e2e4f4;font-size:12px}.status-grid{grid-template-columns:1fr 1fr}.status-card{padding:20px}.status-card h3{font-size:15px}.status-card .big-value{font-size:18px;font-weight:750;margin:7px 0}.detail-list{list-style:none;padding:0;margin:10px 0 0}.detail-list li{padding:9px 0;border-top:1px solid var(--line);font-size:13px;line-height:1.45}.detail-list li:first-child{border-top:0}.detail-list b{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.07em;color:var(--muted);margin-bottom:3px}.alert-list{display:grid;gap:8px}.alert{padding:11px 13px;border-radius:10px;background:#fff5df;color:#805711;font-size:13px}.alert.ok{background:#eaf8f4;color:#176b5e}.timeline{list-style:none;padding:0;margin:0}.timeline li{position:relative;padding:0 0 18px 23px;border-left:2px solid #ddd9ff;margin-left:5px}.timeline li:last-child{padding-bottom:0;border-color:transparent}.timeline li:before{content:"";position:absolute;width:10px;height:10px;border-radius:50%;background:var(--violet);left:-6px;top:4px}.timeline b{display:block;font-size:13px}.timeline small{color:var(--muted)}.completion-banner{background:linear-gradient(135deg,#eefaf7,#fff);border-top:4px solid var(--teal)}.evidence-placeholder{min-height:105px;border:1px dashed #bfc8d4;border-radius:12px;display:grid;place-items:center;text-align:center;color:var(--muted);background:#fafbfc;padding:20px}

/* Assistant */
.assistant{position:sticky;top:94px;padding:0;overflow:hidden;max-height:calc(100vh - 112px);display:flex;flex-direction:column}.assistant-head{display:flex;justify-content:space-between;align-items:start;gap:12px;padding:20px 20px 14px}.assistant-head h2{font-size:21px;margin:5px 0 0}.simulation-badge{font-size:10px;line-height:1.2;font-weight:800;color:#665719;background:#fff5c9;padding:6px 8px;border-radius:7px;text-align:center}.context-strip{font-size:12px;color:#4e5670;background:#f2f0ff;padding:10px 20px;border-block:1px solid #e1deff}.context-strip b{color:var(--violet)}.registration-phase{padding:12px 16px;background:#fff}.phase-label{display:flex;justify-content:space-between;gap:10px;font-size:11px;font-weight:750;color:var(--violet);margin-bottom:7px}.phase-track{display:grid;grid-template-columns:repeat(4,1fr);gap:4px}.phase-track span{height:4px;border-radius:9px;background:#e5e7ed}.phase-track span.complete,.phase-track span.current{background:var(--violet)}.registration-preview{padding:0 16px 10px;background:#fff}.event-preview{border:1px solid #e4e1ff;background:#faf9ff;border-radius:12px;overflow:hidden}.event-preview summary{list-style:none;display:flex;align-items:center;justify-content:space-between;padding:10px 12px;cursor:pointer;font-size:12px}.event-preview summary::-webkit-details-marker{display:none}.event-preview summary b{color:var(--violet)}.preview-body{border-top:1px solid #e7e4fb;padding:10px 12px}.preview-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.preview-value{min-width:0;padding:6px 7px;border-radius:7px;background:#fff;transition:background .35s ease}.preview-value.changed{animation:preview-change .7s ease}.preview-value small{display:block;color:var(--muted);font-size:9px;text-transform:uppercase;letter-spacing:.06em}.preview-value b{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:11px;margin-top:2px}.preview-value em{font-size:9px;color:var(--amber);font-style:normal}.preview-services{margin-top:8px}.preview-controls{display:flex;gap:10px;margin-top:9px}.preview-controls button{border:0;background:transparent;color:var(--violet);padding:0;font-size:10px;text-decoration:underline;text-underline-offset:2px}@keyframes preview-change{0%{background:#e7fff7}100%{background:#fff}}.chat-messages{min-height:260px;overflow-y:auto;padding:18px 16px;display:flex;flex-direction:column;gap:12px}.message{max-width:91%;border-radius:14px;padding:11px 13px;font-size:13px;line-height:1.52}.message.assistant-message{background:#f2f4f8;border-bottom-left-radius:4px;align-self:flex-start}.message.customer-message{background:var(--violet);color:#fff;border-bottom-right-radius:4px;align-self:flex-end}.message p{margin:0}.message p+p{margin-top:8px}.message ul{padding-left:18px;margin:8px 0}.message-meta{display:flex;flex-wrap:wrap;gap:5px;margin-top:9px;padding-top:8px;border-top:1px solid rgba(100,110,140,.16)}.meta-pill{font-size:10px;background:#fff;color:#596178;border-radius:99px;padding:4px 6px}.escalation-note{margin-top:8px;padding:8px;border-radius:8px;background:#fff5df;color:#805711}.summary-review{margin-top:10px;padding:11px;background:#fff;border-radius:9px}.summary-review dl{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:0}.summary-review dt{font-size:10px;color:var(--muted)}.summary-review dd{font-size:12px;font-weight:700;margin:2px 0 0}.inline-form{display:grid;gap:8px;margin-top:10px}.inline-form input,.inline-form textarea{margin:0;padding:9px;font-size:12px}.inline-form button{padding:9px}.review-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:11px}.review-actions button{padding:8px 10px;font-size:11px}.suggested-questions{padding:0 16px 10px;display:flex;gap:7px;overflow-x:auto}.suggestion{white-space:nowrap;border:1px solid #d9d5ff;background:#faf9ff;color:#554db2;border-radius:99px;padding:7px 10px;font-size:11px}.typing{padding:0 18px 10px;color:var(--muted);font-size:11px}.typing span{display:inline-block;width:5px;height:5px;background:var(--violet);border-radius:50%;animation:pulse 1s infinite}.typing span:nth-child(2){animation-delay:.18s}.typing span:nth-child(3){animation-delay:.36s}@keyframes pulse{0%,60%,100%{opacity:.25}30%{opacity:1}}.chat-compose{border-top:1px solid var(--line);padding:13px 16px 16px}.voice-state{display:flex;align-items:center;gap:9px;margin-bottom:9px;padding:8px 10px;border-radius:9px;background:#f0edff;color:var(--violet);font-size:11px}.voice-state small{display:block;color:var(--muted);margin-top:2px}.voice-pulse{animation:voice-pulse 1s ease-in-out infinite}@keyframes voice-pulse{50%{transform:scale(1.35);opacity:.45}}.mic.listening{background:#fdecef;color:#a83242}.chat-compose textarea{margin:0 0 9px;min-height:52px}.compose-actions{align-items:center}.compose-actions button{padding:9px 13px;font-size:12px;flex:0 0 auto}.registration-success{padding:10px;border-radius:9px;background:#eaf8f4;color:#176b5e;font-weight:700}.support-area .card-title{align-items:flex-start}.support-list{display:grid;gap:10px}.support-item{display:grid;grid-template-columns:1fr auto;gap:8px 16px;padding:13px;border:1px solid var(--line);border-radius:12px;background:#fafbfe}.support-item>div:nth-child(2){display:grid;justify-items:end;gap:6px}.support-item p{margin:4px 0 0}.support-item small{color:var(--muted);font-size:10px}.support-update{grid-column:1/-1;padding-top:8px;border-top:1px solid var(--line);font-size:12px}.support-update b,.support-facts b,.support-latest b{display:block;font-size:10px;text-transform:uppercase;color:var(--muted);margin-bottom:3px}.ops-support-grid{display:grid;gap:14px}.ops-support-card{padding:20px}.support-facts{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin:14px 0}.support-facts span{padding:9px;border-radius:9px;background:#f7f8fc;font-size:12px}.ops-update-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.ops-update-grid label{margin:0}.ops-update-grid input,.ops-update-grid textarea,.ops-update-grid select{font-size:12px;margin-top:5px}.support-latest{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:10px}.support-latest p{margin:0;padding:10px;border-radius:9px;background:#f7f8fc;font-size:12px}

@media(max-width:980px){.customer-shell{grid-template-columns:1fr}.assistant{position:relative;top:auto;max-height:none}.chat-messages{max-height:460px}.journey-steps{grid-template-columns:1fr 1fr}}
@media(max-width:800px){.topbar{height:auto;padding:14px 18px;align-items:flex-start;gap:13px;flex-direction:column}.topbar nav{width:100%}.role{flex:1;padding:9px 8px}.hero{grid-template-columns:1fr;padding:28px}.grid.two,.sidebar-layout,.ops-columns{grid-template-columns:1fr}.section-head{align-items:start;flex-direction:column}.event-list{grid-template-columns:1fr}.metrics{grid-template-columns:1fr 1fr}.actions{flex-direction:column}.actions button{width:100%}.customer-toolbar,.demo-controls{align-items:stretch;flex-direction:column}.demo-controls label,.customer-toolbar>label{width:100%}.demo-controls .text-button{text-align:left;padding-left:0}.status-grid,.ops-update-grid,.support-latest{grid-template-columns:1fr}.support-facts{grid-template-columns:1fr 1fr}.compose-actions{flex-direction:row}.compose-actions button{width:auto}.compose-actions #sendChat{flex:1}}
@media(max-width:540px){main{padding:20px 14px 60px}.hero{border-radius:18px}.journey{grid-template-columns:1fr}.journey-steps,.service-grid,.data-grid,.metrics{grid-template-columns:1fr}.welcome-card,.card{padding:18px}.assistant{padding:0}.assistant-head{flex-direction:column}.event-summary-top{flex-direction:column}.chat-messages{min-height:300px}.summary-review dl{grid-template-columns:1fr}.event-preview:not([open]) .preview-body{display:none}.preview-grid{grid-template-columns:1fr 1fr}.support-item{grid-template-columns:1fr}.support-item>div:nth-child(2){justify-items:start}.support-update{grid-column:1}.support-facts{grid-template-columns:1fr}}

/* Completed customer/Operations handoff workflow. */
.assistant-head,.context-strip,.registration-phase,.registration-preview,.suggested-questions,.typing,.chat-compose{flex:0 0 auto}.chat-messages{flex:1 1 auto;min-height:0}.suggested-questions{flex-wrap:wrap;overflow:visible}.suggestion{white-space:normal;text-align:left}.actions{flex-wrap:wrap}.support-area,.ops-support-card,.ops-detail,.customer-followup-detail{min-width:0;overflow-wrap:anywhere}.customer-queue+.customer-queue,.ops-queue+.ops-queue{margin-top:28px}.customer-queue h4{margin:18px 0 10px}.support-item{display:block;padding:0;overflow:hidden}.support-item summary{list-style:none;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px 16px;padding:13px;cursor:pointer}.support-item summary::-webkit-details-marker{display:none}.support-item summary>div:nth-child(2){display:grid;justify-items:end;gap:6px}.customer-followup-detail{border-top:1px solid var(--line);padding:13px;background:#fff}.customer-followup-detail>p{font-size:12px}.customer-followup-detail>p b{display:block;color:var(--muted);font-size:10px;text-transform:uppercase}.queue-heading{display:flex;align-items:end;justify-content:space-between;gap:16px;margin:0 0 12px}.queue-heading h3{margin:5px 0 0}.support-metrics{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin-bottom:28px}.ops-detail{margin:14px 0;border:1px solid var(--line);border-radius:11px}.ops-detail summary{padding:11px 13px;cursor:pointer;font-weight:750;color:var(--violet)}.ops-detail>div,.ops-detail>p{margin-inline:13px}.metadata-grid,.change-comparison{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;margin:14px 0}.metadata-grid span,.change-comparison span{padding:10px;background:#f7f8fc;border-radius:9px;font-size:12px}.metadata-grid b,.change-comparison b{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;margin-bottom:4px}.ops-record-columns{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:0 13px 13px}.ops-history{margin:0;padding-left:16px;font-size:11px}.ops-history li{margin-bottom:8px}.ops-history span{display:block;color:var(--muted)}
@media(max-width:800px){.support-metrics{grid-template-columns:repeat(2,1fr)}.metadata-grid,.change-comparison,.ops-record-columns{grid-template-columns:1fr}.support-item summary{grid-template-columns:1fr}.support-item summary>div:nth-child(2){justify-items:start}.customer-followup-detail .actions button,.ops-support-card>.actions button{width:100%}.assistant{overflow:hidden}.chat-compose{background:#fff}}

/* Responsive assistant: the card grows with its preview; only messages scroll. */
.customer-shell,.customer-shell>*,.assistant,.assistant>*,.registration-preview,.event-preview,.preview-body,.preview-grid,.preview-value,.suggested-questions,.chat-compose,.compose-actions{min-width:0}
.registration-preview,.event-preview{width:100%;max-width:100%;box-sizing:border-box}
.event-preview summary,.preview-value,.message,.suggestion,.chat-compose{overflow-wrap:anywhere}
.preview-controls{flex-wrap:wrap;align-items:center}
.preview-controls button{max-width:100%;white-space:normal;text-align:left}
.suggested-questions{width:100%;max-width:100%;flex-wrap:wrap;overflow:visible;align-items:flex-start}
.suggestion{max-width:100%;white-space:normal}
.chat-compose,.chat-compose textarea{width:100%;max-width:100%}
.compose-actions{flex-wrap:wrap}

@media(max-width:980px){
  .customer-shell{grid-template-columns:minmax(0,1fr)}
  .assistant{position:relative;top:auto;height:auto;max-height:none;overflow:visible}
  .assistant-head,.context-strip,.registration-phase,.registration-preview,.suggested-questions,.typing,.chat-compose{flex:none}
  .chat-messages{flex:none;width:100%;max-width:100%;min-height:260px;max-height:460px;overflow-y:auto;overflow-x:clip;overscroll-behavior:contain}
  .message{width:auto;max-width:100%;min-width:0}
}

@media(max-width:540px){
  .preview-grid{grid-template-columns:minmax(0,1fr)}
  .preview-value b{white-space:normal;overflow:visible;text-overflow:clip;overflow-wrap:anywhere}
  .preview-controls{gap:8px 14px}
  .chat-messages{min-height:280px;max-height:440px}
}

@media(max-width:380px){
  .compose-actions{display:grid;grid-template-columns:minmax(0,1fr)}
  .compose-actions button,.compose-actions #sendChat{width:100%}
}

/* Registration can exceed a short desktop viewport when its preview is open. */
.assistant:has(.registration-preview:not(.hidden)){
  position:relative;
  top:auto;
  height:auto;
  max-height:none;
  overflow:visible;
}
.assistant:has(.registration-preview:not(.hidden)) .assistant-head,
.assistant:has(.registration-preview:not(.hidden)) .context-strip,
.assistant:has(.registration-preview:not(.hidden)) .registration-phase,
.assistant:has(.registration-preview:not(.hidden)) .registration-preview,
.assistant:has(.registration-preview:not(.hidden)) .suggested-questions,
.assistant:has(.registration-preview:not(.hidden)) .typing,
.assistant:has(.registration-preview:not(.hidden)) .chat-compose{flex:none}
.assistant:has(.registration-preview:not(.hidden)) .chat-messages{
  flex:none;
  width:100%;
  max-width:100%;
  min-height:280px;
  max-height:460px;
  overflow-y:auto;
  overflow-x:clip;
}

/* Floating event assistant window. */
.customer-shell{grid-template-columns:minmax(0,1fr)}
.assistant{
  position:fixed;
  right:max(18px,calc((100vw - 1180px)/2));
  bottom:18px;
  top:auto;
  z-index:30;
  width:min(420px,calc(100vw - 32px));
  height:min(620px,calc(100dvh - 110px));
  max-height:none;
  overflow:hidden;
  box-shadow:0 22px 65px rgba(31,38,74,.24);
}
.assistant-minimized{display:none}
.assistant-head-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;min-width:0}
.assistant-window-action{border:1px solid #dcd9f8;background:#fff;color:var(--violet);border-radius:8px;padding:6px 9px;font-size:10px;font-weight:800}
.assistant-launcher{position:fixed;right:max(18px,calc((100vw - 1180px)/2));bottom:18px;z-index:31;display:flex;align-items:center;gap:10px;max-width:calc(100vw - 32px);border:0;border-radius:16px;padding:10px 15px 10px 10px;background:#242d50;color:#fff;box-shadow:0 16px 42px rgba(31,38,74,.28);text-align:left}
.assistant-launcher .launcher-mark{display:grid;place-items:center;width:36px;height:36px;border-radius:11px;background:linear-gradient(135deg,var(--violet),var(--violet2));font-size:11px;font-weight:850}
.assistant-launcher b,.assistant-launcher small{display:block}.assistant-launcher small{color:#dfe2f6;font-size:10px;margin-top:2px}
.assistant .chat-messages{flex:1 1 auto;min-height:120px;max-height:none;overflow-y:auto;overflow-x:clip}
.assistant:has(.registration-preview:not(.hidden)){
  position:fixed;
  right:max(18px,calc((100vw - 1180px)/2));
  bottom:18px;
  top:auto;
  z-index:30;
  display:grid;
  grid-template-columns:minmax(260px,320px) minmax(340px,1fr);
  grid-template-rows:auto auto auto minmax(0,1fr) auto auto;
  width:min(780px,calc(100vw - 32px));
  height:min(620px,calc(100dvh - 110px));
  max-height:none;
  overflow:hidden;
}
.assistant:has(.registration-preview:not(.hidden)) .assistant-head{grid-column:1/-1;grid-row:1}
.assistant:has(.registration-preview:not(.hidden)) .context-strip{grid-column:1/-1;grid-row:2}
.assistant:has(.registration-preview:not(.hidden)) .registration-phase{grid-column:1;grid-row:3;border-right:1px solid var(--line)}
.assistant:has(.registration-preview:not(.hidden)) .registration-preview{grid-column:1;grid-row:4/7;padding:0 12px 12px;border-right:1px solid var(--line);align-self:stretch;background:#fff}
.assistant:has(.registration-preview:not(.hidden)) .chat-messages{grid-column:2;grid-row:3/5;min-height:0;max-height:none;overflow-y:auto}
.assistant:has(.registration-preview:not(.hidden)) .suggested-questions{grid-column:2;grid-row:5;padding-top:10px}
.assistant:has(.registration-preview:not(.hidden)) .typing{grid-column:2;grid-row:5;align-self:end}
.assistant:has(.registration-preview:not(.hidden)) .chat-compose{grid-column:2;grid-row:6}
.assistant:has(.registration-preview:not(.hidden)) .event-preview{margin-top:2px}

@media(max-width:800px){
  .assistant,.assistant:has(.registration-preview:not(.hidden)){position:fixed;inset:12px;z-index:30;display:flex;width:auto;height:auto;max-height:none;overflow:hidden}
  .assistant:has(.registration-preview:not(.hidden)) .assistant-head,.assistant:has(.registration-preview:not(.hidden)) .context-strip,.assistant:has(.registration-preview:not(.hidden)) .registration-phase,.assistant:has(.registration-preview:not(.hidden)) .registration-preview,.assistant:has(.registration-preview:not(.hidden)) .chat-messages,.assistant:has(.registration-preview:not(.hidden)) .suggested-questions,.assistant:has(.registration-preview:not(.hidden)) .typing,.assistant:has(.registration-preview:not(.hidden)) .chat-compose{display:block;flex:none;width:100%;border-right:0}
  .assistant:has(.registration-preview:not(.hidden)) .chat-messages{display:flex;flex:1 1 auto;min-height:120px;max-height:none}
  .registration-preview{max-height:230px;overflow:auto}
  .assistant-launcher{right:14px;bottom:14px}
}

@media(max-width:430px){
  .assistant,.assistant:has(.registration-preview:not(.hidden)){inset:8px;border-radius:15px}
  .assistant-head{padding:15px 14px 11px}.assistant-head h2{font-size:18px}
  .assistant-head-actions{align-items:flex-end;flex-direction:column}.simulation-badge{display:none}
  .context-strip{padding:8px 14px}.registration-phase{padding:9px 14px}.registration-preview{padding-inline:12px}
  .chat-messages{padding:12px}.suggested-questions{padding-inline:12px}.chat-compose{padding:11px 12px 12px}
}

/* Registration summary belongs to the page; the floating window is chat-only. */
.registration-workspace{width:min(620px,100%);margin:0 0 18px;padding:0;overflow:visible}
.registration-workspace:has(.registration-preview.hidden){display:none}
.registration-workspace .registration-phase{border-radius:18px 18px 0 0;padding:14px 16px}
.registration-workspace .registration-preview{width:100%;max-width:100%;max-height:none;overflow:visible;padding:0 16px 16px;border-radius:0 0 18px 18px}
.registration-workspace .event-preview{overflow:hidden}

.assistant-closed{display:none!important}
.assistant.assistant-compact{position:fixed;inset:auto max(18px,calc((100vw - 1180px)/2)) 18px auto;width:min(330px,calc(100vw - 32px));height:auto;min-height:0;max-height:none;display:flex;overflow:hidden}
.assistant.assistant-compact>*:not(.assistant-head){display:none}
.assistant.assistant-compact .assistant-head{width:100%;padding:12px 13px;align-items:center}
.assistant.assistant-compact .assistant-head h2{font-size:15px;margin:2px 0 0}
.assistant.assistant-compact .eyebrow{font-size:8px}
.assistant-window-action{display:grid;place-items:center;flex:0 0 30px;width:30px;height:30px;padding:0;font-size:17px;line-height:1}
.assistant-window-action.close{color:#9b3340;border-color:#f0ccd2;background:#fff7f8}
.assistant-window-action:hover{background:#eeecff}.assistant-window-action.close:hover{background:#fdecef}

@media(max-width:800px){
  .registration-workspace{width:100%}
  .registration-workspace .registration-preview{max-height:none;overflow:visible}
  .assistant.assistant-compact{inset:auto 12px 12px auto;width:min(330px,calc(100vw - 24px));height:auto}
}

@media(max-width:430px){
  .assistant.assistant-compact{inset:auto 8px 8px auto;width:calc(100vw - 16px)}
  .registration-workspace .preview-grid{grid-template-columns:minmax(0,1fr)}
}